Cleo
 
 
 
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  • First question
    March 26, 2013
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    March 26, 2013
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    March 26, 2013
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    March 26, 2013
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Cleo's Questions
 
The High-arc design of Pilar™ provides graceful functionality Sleek design coupled with the latest valve technology. Touch activated faucet featuring Touch2O® Technology Turns on and off with just a touch anywhere on the spout or handle Exclusive MagnaTite®spray head docking ensures a snug fit of the wand 32" minimum supply lines below the deck included
 

The sprayer does not connect soundly to the pilar

I am trying to install the "single lever pilar touch pull down kitchen faucet" 72807. There is no click or device to hold the sprayer into the pilar. How is it suppose to lock in when not being used as a hand held sprayer?
Topics: Care/Maintenance, Assembly
1 year, 6 months ago
Customer avatar
by
Cleo
Peru, NY 12972, USA
 
Cleo's Answers
 
The High-arc design of Pilar™ provides graceful functionality Sleek design coupled with the latest valve technology. Touch activated faucet featuring Touch2O® Technology Turns on and off with just a touch anywhere on the spout or handle Exclusive MagnaTite®spray head docking ensures a snug fit of the wand 32" minimum supply lines below the deck included
 

The sprayer does not connect soundly to the pilar

I am trying to install the "single lever pilar touch pull down kitchen faucet" 72807. There is no click or device to hold the sprayer into the pilar. How is it suppose to lock in when not being used as a hand held sprayer?
Topics: Care/Maintenance, Assembly
There is a magnet on the sprayer end but not one on the pillar. The connection is weak and does not hold. There is not a matching magnet in the main stem. The design does not hold or the magnet is missing in the stem.
1 year, 6 months ago
Customer avatar
by
Cleo
Peru, NY 12972, USA