DeltaFaucet2
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  • First answer
    September 23, 2013
  • Last answer
    May 26, 2015
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DeltaFaucet2's Answers
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RSL (Rigid Supply Line) model is available for use where required by State or Local Plumbing Codes. Maximum flush power while saving you money, Delta 1.28gpf WaterSense labeled toilets are virtually clog-free Features the exclusive SmartFit™ tank-to-bowl connection and SmartFit™ supply line, reducing potential leak points, over-tightening of the fasteners and cracking the toilet. Delta toilet kit includes the tank, bowl, toilet seat, mounting hardware, SmartFit™ supply line, wax ring and SmartFit™ Multi-Tool. No additional tools required.
 

Does this Riosa model come in any other color than white? Please let me know! Thank you.

Topics: Features
Hi Kim, Thank you for your question. Unfortunately the model C43906-WH is only available in white.
Thanks,
Dave
5 hours ago
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DeltaFaucet2
 
Separate volume and temperature controls for maximum comfort. Handle adjusts volume; dial on handle controls temperature. Monitor Scald-Guard valve keeps water temperature within +/-3ºF. For use with MultiChoice Universal rough valve body. Solid brass construction ensures quality and reliability. Drenching Touch-Clean raincan shower head with full spray pattern. Pull-up diverter tub spout for easy shower operation.
 

I need Part # RP42576 in Aged Pewter, where can I get this?

I find it very difficult getting replacement parts for this product.
Topics: Care/Maintenance
Hi George, Thank you for your question. The RP42576PT tub spout is discontinued and no longer available. The diverting tub spouts that are available in the (PT) aged pewter finish are RP51303PT, RP52148PT, and RP61269PT.
Thanks,
Dave
5 hours ago
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DeltaFaucet2
 

What are the dimensions of this plate?

I want to make sure it covers hole in the wall.
Topics: dimensions
Hi Fred, Thank you for your question. The RP51036 escutcheon measures 7.09" x 5.59".
Thanks,
Dave
5 hours ago
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DeltaFaucet2
 

I see "white" seat in my valve housing. Nylon?

Upon removing my RP24096 valve stem assemblies, I see a "white" seat in the bottom of the housing. Your RP4993 seat/spring photo shows a dark color replacement seat. I believe my seats are nylon, just like the material of the RP24096. Are the RP4993 seats going to work for me? How - what tool do I use to pull the nylon seats to measure their diameter to see if the RP4993 are going to work? Where is the dimensioned drawing of the RP4993 seals.
Topics: seat material
Hi Frank, Thank you for your question. Based on your description it sounds like you have the RP8230 ceramic stem assembly with ceramic seat and spring, not the RP24096 and RP4993.
http://www.deltafaucet.com/repairpa...
Thanks,
Dave
6 hours ago
Customer avatar
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DeltaFaucet2
 

Shower head combo

Hi,
I've replace our bathtub with a shower only and I would like to install a main shower head/wand combo (584-70-SS, In2ition) and a rain shower head (T17253-SS kit). I want the ability to run them separately or together. I already purchase the T17253-SS the 584-70-SS which came with no trim) and a R10000-UNBX rough in valve, I am not sure what else I need? Please let me know what other products I need to purchase and also a little guidance as to the plumbing from valve to both shower heads.
Thanks
Topics: Purchase, Assembly
Hi DIY Brian, Thank you for your question. You will want to order the R11000 diverter rough and the T11853-SS diverter trim along with a RP6023SS shower arm and RP51034SS flange for the 58470-SS to complete your faucet. You will plumb the diverter rough from the shower port on the R10000 after capping off the tub spout port. You will then cap off the 3 o-clock port on the R11000 diverter rough and plumb the showerheads out of the remaining 9 and 12 o-clock ports. The 3 setting diverter will allow you to operate each showerhead individually or both at the same time.
Thanks,
Dave
6 hours ago
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DeltaFaucet2
 

Have an Addison shower, bathtub spout, and handheld shower combined with a T11892 diverter that doesn't work correctly

the twelve o'clock setting goes to overhead shower, the next setting goes to both the shower and the tub spout, the 9 o'clock setting goes to the tub spout, but none go to the hand held shower. how do I fix the problem?
Topics: Assembly
Hi Tim, Thank you for your question. The T11892 is a 3 setting 2 port diverter trim that is only made to operate 2 features, not the 3 that you have plumbed to the diverter valve. You can order the RP51919 6 function diverter cartridge and switch it with the existing cartridge to have all of the features, showerhead, tub spout, and hand shower work properly.
Thanks,
Dave
7 hours ago
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DeltaFaucet2
 
Meets standards set by Americans with Disabilities Act Includes convenient side sprayer 4-hole 8 in. installation Standard spout swivels 360° for complete sink access 1.80 gpm @ 60 psi, 6.8 L/min @ 414 kPa
 

How to remove connector on spray hose assembly

Everything went fine on the change out of my new faucet until I connected the spray hose, as I forgot to put the locknut on before connecting. I need to take the connector off to add the locknut so I can tighten, but I don't want to damage it and wanted to check with you on what I should do to get the connector off. Please advise the best method to disconnect. Speedy response appreciated. Thanks, Anne
Topics: Assembly
Hi Anne, Thank you for your question. To remove the spray hose from your model B4410LF-SS faucet you will need to press in on the textured portion on the tabs on 2 sides of the white block connector. Once you have applied pressure, push up slightly and then pull the hose down off the fittting.
Thanks,
Dave
8 hours ago
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DeltaFaucet2
 

the hose blew out a hole half way down and I broke the clips getting off I only need the hose and clip assembly

Topics: Warranty, Assembly
Hi Boosh, Thank you for your question. Unfortunately the hose to the RP54807 is not available as a separate item. The whole hose assembly and spray support will have to be ordered. The block and o-rings that mount to the faucet connection are available as RP60121.
Thanks,
Dave
8 hours ago
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DeltaFaucet2
 

Replace cartridge

I have a 1500 series shower and I need to replace the cartridge as it is leaking. I found the original manual (miraculously) and the part number for the cartridge is RP16207, which I can't find on the website. I see from other questions here that RP 32104 is referenced for the same model. Can I order that cartridge to use in lieu of the 16207?

Thank you.
Topics: Care/Maintenance
Hi Mike, Thank you for your question. The RP32104 is the current replacement cartridge for your 1500 series faucet. The cartridge will come with the parts needed to work with your faucet.
Thanks,
Dave
9 hours ago
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DeltaFaucet2
 

I have the Dryden champagne faucets

How to I clean them? Have a lot a water spots...2 weeks old
Topics: Care/Maintenance
Hi Nancy, Thank you for your question. We recommend that you always blot dry any water from faucet surface. Allowing water to evaporate on the surface can lead to build up of mineral deposits. Cleaning with a damp non-abrasive sponge and buffing it dry with a clean soft cloth should help keep your product looking beautiful. To remove water spots, use warm water and a soft, damp cloth. Hard water stains may be removed using a 50/50 solution of white vinegar and water. Make certain that you rinse thoroughly with water afterward.

If additional cleaning is required, all of our finishes may be cleaned with the following household cleaners: Formula 409® Antibacterial All Purpose Cleaner, Fantastik® All Purpose Cleaner, or Windex® Original Glass Cleaner, when used according to the manufacturers' instructions for use.

Avoid using the following which can damage your finish:

Avoid industrial cleaners and abrasive cleaners, such as those used for toilet bowls, green Scotch-Brite heavy duty scrub sponges, Scrubbing Bubbles Bathroom Cleaner and Lysol Basin Tub, Soft Scrub, and Tile Cleaner.
Avoid products that state on the label that they remove tarnish and rust, and those containing hydrofluoric, hydrochloric and/or phosphoric acids and caustic agents.
Avoid harsh abrasives or polishes.
Avoid bleach-based cleaners.
Thanks,
Dave
9 hours ago
Customer avatar
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DeltaFaucet2