Delta1
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    May 9, 2012
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    December 30, 2014
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Delta1's Answers
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Will handheld 54421-ss-pk work with this mount?

Hi Shan,

Thank you for your question. Delta Faucet model 54421-SS-PK is a shower mount faucet and will not work with Delta Faucet model # RP61294SS. We do offer that combination with model 55421-SS and it includes the handshower, the hose, and the adjustable wall mount. You will need to purchase a wall elbow to get a water supply to the handshower.

Thanks.

Jody
2 months ago
Customer avatar
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Delta1
 

If this ring was not installed would there be excessive up and down rocking of the faucet tip causing some leakage at the two big o'rings?

Topics: Care/Maintenance
Hi Leon,

Thank you for your question. If Delta Faucet model # RP6044 is not installed, it will cause the exact issue that you are having with leakage and rocking.

Thanks.

Jody
2 months ago
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Delta1
 
 

Removing Handle of Lavatory Sink Handle (Classic Wide Spread)

I cannot get a 1/8 allen wrench to fit into the set screw hole. Is there another type of set screw in this model?
Topics: Care/Maintenance
Hi Prynders,

Thank you for your question. Our set screws typically use a 3/32 allen wrench.

Thanks.

Jody
2 months ago
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Delta1
 

Plastic insert

During my remodel job on my bathroom, we have lost one of the plastic inserts that goes into the H697PN tub handle.

Can I order a replacement one of these? I do not see it anywhere on the schematics of the product.
Topics: Assembly
Hi Dave,

Thank you for your question. Delta Faucet model # H697PN does not break down into separate parts. If you misplaced the plastic insert, you will have to replace the whole handle.

Thanks.

Jody
2 months ago
Customer avatar
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Delta1
 
A charming teapot-inspired series of faucets for the entire home. Timeless design is a perfect marriage of both form and function. WaterSense certification promotes water conservation Includes matching finish drain assembly Meets standards set by Americans with Disabilities Act (ADA) 1.50 gpm @ 60 psi, 5.7 L/min @ 414 kPa 3-hole 6-16 in. installation Rigid spout Assembled dimensions: 5-9/16 in. H x 6 in. D x 9-9/16 in. W
 

Stainless steel tends to show finger/hand prints bad & is difficult to keep clean. Does your Brilliance Stainless do this as well?

Topics: Care/Maintenance
Hi Kim,

Thank you for your question. Delta Faucet Brilliance Stainless Steel finish is a brushed finish. This should be able to hide fingerprints and be easy to clean.

Thanks.

Jody
2 months ago
Customer avatar
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Delta1
 

Can I replace the visible portions of my tub/shower system with a kit?

I recently purchased a home built in 1993. In 2 bathrooms there are Delta Monitor units (I believe they are 1500 series from my review of other posts). We would like to change the visible portions from Chrome to an Oil Rubbed Bronze. I also need to replace the cartridges as both leak. Do you sell kits for doing all of this or even just the finished pieces? I don't want to have to purchase an entirely new unit as I believe the valves are fine and I don't want to cut into the plumbing right now. However, if I purchase an entirely new unit can you tell me which if any models would be compatible with the Monitor 1500 series valve?
Topics: replacement parts
Hi Studyingtobehandy,

Thank you for your question. You should be able to update your shower faucets as long as the backplate holes are positioned at 1 and 7 on a clock. You will need to purchase cartridge model # RP32104. You can then choose any 1700 series trim but you will not be able to use the cartridge that is included in your new trim.

Thanks.

Jody
2 months ago
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Delta1
 

The plastic piece from under the shower door fell off, do you guys sell individual parts like that?

I don't know what the plastic piece is called sorry but it's supposed to block the water from leaking out.
User submitted photo
Hi Andy,

Thank you for your question and I apologize that you are having issues with your shower door. Please contact our warranty line in your area at 1-800-647-6546 for further assistance.

Thanks.

Jody
2 months ago
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Delta1
 
Features exclusive H2Okinetic™ Technology Touch-Clean® nozzles Easy turn dial for spray selection Water-saving pause feature
 

I am allergic to Nickle can you tell me if the piece where the water spays out of the showerhead is actually plastic or Nickel. sprayers latex free???

Need to know if the sprayer heads are latex free / it says they are rubber
Please advise if the part where water sprays from is plastic or nickle???
Hi Brenda,

Thank you for your question. Delta Faucet model # 75354SN contains touch clean nozzles that disperse the water. These are made of rubber. Due to some of the severity of latex allergies, we are cautious to state that the listed product is 100% latex free.

Thanks.

Jody
2 months ago
Customer avatar
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Delta1
 
In2ition hand shower/showerhead with H2Okinetic Technology and MagnaTite Docking create the ultimate showering experience H2Okinetic Technology provides 3X the coverage of a standard showerhead with a denser water pattern and larger droplets that retain heat longer for a soothing and relaxing feeling MagnaTite Docking keeps the hand shower firmly in place with a powerful integrated magnet, so that it stays docked when not in use In2ition Technology provides a full showerhead with an integrated hand shower included
 

Low flow

I got this for Christmas installed, no leaks,nice spray. But low pressure,and low volume.Can the flow restriction be removed? I need more flow. If yes please e-mail how to do this. If not I will be returning this product . Thanks Lance
Topics: Performance
Hi None,

Thank you for your question. Delta Faucet model # 75589 has a flow rate of 2.0 gpm. We do not recommend removing the flow restrictor and it does void the warranty if the showerhead is altered.

Thanks.

Jody
2 months ago
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Delta1
 

I notice that my original RP70 ball has 4 round holes but the "#70 style" ball at the hardware store has only 3.

The 4th hole in the RP70 doesn't seem to line up with anything in the faucet. Any problem with the hardware store ball - besides not being genuine Delta?
Topics: repair
Hi Cliffn,

Thank you for your question. We cannot recommend using any other parts in our faucets beside genuine Delta Faucet parts. It does void the warranty if you use other manufacture's parts.

Thanks.

Jody
2 months ago
Customer avatar
by
Delta1