Delta1
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    May 9, 2012
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    February 6, 2014
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Delta1's Answers
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Delta Quick-Connect Hose Clip does not work

I put it on right, came apart and flooded my kitchen, and I am not happy. Can I put a hose screw holder?
Topics: bad idea
Thank you for your question and we apologize for your issue with your quick connect hose. Someone from our team will be reaching out to you as soon as possible.

Thanks.

Jody
2 months, 1 week ago
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Delta1
 

What is this wrench used for? There wasn't one in my 440-SS-DST box.

Hi Jim,

Thank you for your question. Delta Faucet model # RP47030 is a wrench that is used on our single hole faucets for installation like the 441-DST which shares installation instructions with your model. It is not necessary for your installation.

Thanks.

Jody
3 months ago
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Delta1
 
A charming teapot-inspired series of faucets for the entire home. Timeless design is a perfect marriage of both form and function. High-arc spout swivels 360º for complete sink access The pull-down spray wand features a 59" hose providing a 20" reach Single Handle control provides ease of operation with one hand Optional escutcheon for three hole mounting included
 

Can this be mounted with the handle in front, rather than the side, or will the tabs in the escutcheon prevent this?

Topics: Assembly
Hi Kevin,

Thank you for your question. Delta Faucet model # 19978-SSSD-DST can be mounted with the handle in the front by turning the whole hub when installing it. This will make your hot and cold side to side instead of front to back.

Thanks.

Jody
3 months ago
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Delta1
 
Lahara, inspired by the beauty and bliss created by waves The elegant, one-piece curved handles and sleek spout of Lahara compliments any décor. Features a complete suite of coordinating products: Accessories, Faucets, and showers Available in four finishes: chrome, Brilliance Stainless, Venetian Bronze, and Aged Pewter which extend the look throughout the bath. Dual function pressure balance cartridge Order MultiChoice® rough separately
 

What diverter trim is needed for T-17438-ss Lahara Monitor17 series?

I am having a new tub and shower installed. I would like to add the 57021-ss handheld with bar as well. I believe that I need to also purchase the 50560-22 elbow along with the R1000-unbx valve and the R11000 diverter valve so that I can have the hand held work in tandem or separately. My question is, what diverter trim is needed for the R11000 valve to have everything match? I also will purchase the RP693-ss waste assembly but would like to know if that is everything I need or am I forgetting to purchase a part needed to finish this project? Also, I was told at one of the big box stores that even if I purchase the R11000 diverter, I still need to have the diverter at the tub as well. Is this true? Please explain. Thank you.
Topics: Purchase
Hi Vicki,

If you are adding just the Delta Faucet model # 57021-SS to your T17438-SS, you will need the T11800-SS diverter trim to complete your faucet. If you add another feature, like jets or another showerhead, you will need the T11900-SS.

We recommend that you use a tub spout diverter when hooking everything up because if you divert the water using your R11000 diverter rough to your tub spout, there will be times when your showerhead and tub spout are on at the same time.

Thanks.

Jody
3 months ago
Customer avatar
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Delta1
 

I have model 467 Palo kitchen faucet. I have removed the set screw to the handle, but cannot remove the lever. What do I do next?

I watched the video, and it seems the handle should come right off, but it does not. Is there some other step I need to take?
Topics: Care/Maintenance
Hi Bob,

Thank you for your question. It is possilbe that you have mineral deposits built up underneath your faucet handle. We recommend soaking a towel in a 50/50 solution of white vinegar and cold water. Then wrap the towel around the handle and soak overnight to allow the mixture to loosen the deposits. You should be able to lift the handle off after removing the set screw.

Thanks.

Jody
3 months, 1 week ago
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Delta1
 

Will this weight work with a Ashton Pulldown faucet Model # 1922-SSSD-DST?

The slide weight that came with my product keeps hitting the pipes under my sink and make a loud clanging noise. Would like to see if I can put a fixed weight somewhere on the line away from the pipes?
Topics: Performance
User submitted photo
Hi Tbque,

Thank you for your question. Delta Faucet model # RP11723 can be used with your 19922-SSSD-DST. It may not solve your problem as it will still hit whatever is in the cabinet below.

Thanks.

Jody
3 months, 1 week ago
Customer avatar
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Delta1
 
Graceful, high-arc spout with subtle hints of elegance coordinates with varieties of home décor. Two handle lever design for ease of control Features water efficient cache aerator that conserves water without compromising the experience Pop-up drain assembly included
 

What bathroom faucet model with 8 inch spread goes with the 4 inch center model Andover (Z25715LF-SS)?

Topics: Purchase
Hi RR,

Thank you for your question. Delta Faucet model # 25715LF-SS is the only faucet in the Andover collection. We suggest matching the Stainless Steel finish to your faucet to get a match.

Thanks.

Jody
3 months, 1 week ago
Customer avatar
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Delta1
 

Can I replace shower handle with a different style?

I have a Delta fixture in a small shower. The contractor installed a model that is so large, you bump into it all the time. Is there a way to just change out the handle to a lower profile design without having to replace the entire fixture? If so, what is compatible, and how can I purchase it? And if I have to replace the whole thing, does that require getting behind the wall?
User submitted photo
Hi SHudson,

Thank you for your question. This is a 1400 series model faucet. If you faucet is older than 2006, you can replace it with any 1300/1400 series trim of your choosing but you will need to keep your old cartridge.

If it was purchased after 2006, it is probably our Multi-choice rough-in valve behind the wall. If this is the case, you can replace the trim with any 1300/1400, 1700, or 17T trims and use the new cartridge.

Thanks.

Jody
3 months, 1 week ago
Customer avatar
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Delta1
 
Sensible styling that complements any home. Classically styled faucets and accessories handle the toughest of tasks with ease. Pull-out Spray wand for a long reach and quick clean-up Single Handle design for ease of control with in the kitchen Optional 8" escutcheon included 59" long hose
 

is the spout metal or plastic

Topics: Features
Hi Tim,

Thank you for your question. Delta Faucet model # B4310LF-SS has a spout that is metal and the spray wand is non-metallic.

Thanks.

Jody
3 months, 1 week ago
Customer avatar
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Delta1
 
Five-Setting hand shower Features Touch-Clean Spray Holes 60"-82" Stretchable Metal Hose 29" long wall bar with adjustable slide
 

mixing valve selection

I installed a four port rough in valve can I utilize a shower tub cartridge to feed my fixed shower head and slide bar hand shower?
Topics: Features
Hi Jerry,

Thank you for your question. When installing your Delta Faucet model 51508, you will need a diverter valve to be able to use it with your stationary showerhead. The four-port valve is probably our rough-valve R10000-UNBX and this is used to turn the water on and off.

You cannot use this to divert the water to your handheld because you will have shower rise. We recommnend purchasing the R11000 diverter valve with the matching trim to your showerhead.

Thanks.

Jody
3 months, 1 week ago
Customer avatar
by
Delta1