JessW
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  • Answer count
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  • First answer
    January 2, 2013
  • Last answer
    August 29, 2014
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JessW's Answers
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A charming teapot-inspired series of faucets for the entire home. Timeless design is a perfect marriage of both form and function. MagnaTite docking keeps the kitchen pull-down spray wand firmly in place with a powerful integrated magnet, so it stays docked when not in use DIAMOND Seal Technology features a valve embedded with diamonds to ensure like-new operation for the life of the faucet Meets standards set by Americans with Disabilities Act Touch-Clean spray holes allow for easy removal of hard water build-up
 

Is it possible to increase the gpm flow rate of this faucet? If so, what part should be ordered?

Hi meb,

Thank you for your question. Delta Faucet model # 978-RB-DST has a flow rate of 1.8 gpm at 60 psi. We do offer a wand assembly that includes an aerator which will increase the flow rate to 2.2 gpm at 60 psi. That model number is RP51480RB.

Thanks,
JessW
3 months, 3 weeks ago
Customer avatar
by
JessW
Indianapolis, IN, USA
 
Acrylic with Innovex Technology combines a microcellular core, smooth-backing and an enduring acrylic surface creating lasting beauty in your home. Easy to clean, strong, impact resistant material with premium acrylic surface Touchable, smooth back surface for easy handling and fast installs Units are pre-leveled and designed with built-in guides for fast and simplified installation
 

What are the subfloor requirements for my Styla tub?

The tub installation instructions don't say anything about the subfloor requirements, or setting the tub in mud. I'm getting feedback from professionals that I shouldn't just set the tub on my existing subfloor (even though it is sound). I've been told that the only tubs that don't set in mud are those with foam attached. I see this tub has wooden slats that it sits on. What do you recommend I do? I'm thinking about adding a layer of cement board...
Topics: Assembly
Hi Ed,

Thank you for your question about the Styla Acrylic with Innovex Technology Bathtub. We recommend installing this unit on a Plywood or cement subfloor.

Thanks,
JessW
4 months, 4 weeks ago
Customer avatar
by
JessW
Indianapolis, IN, USA
 

does a replacement bottle come with this part?

Hi Mark,

Thanks for your question. RP47888 Soap Pump includes a replacement bottle.

Hope this helps.
Thanks,
JessW
5 months, 3 weeks ago
Customer avatar
by
JessW
Indianapolis, IN, USA
 

Do all delta tub faucets have the same size allen wrench set screw cover?

Topics: Features
Hi sally,

Thanks for your question! Not all of our tub faucets use the same size allen wrench.

This part (RP52384) uses a 3/32 allen wrench.

Thanks,
JessW
1 year, 1 month ago
Customer avatar
by
JessW
Indianapolis, IN, USA
 

What is the difference between RP32527 and RP50390 replacement hoses?

Hi Ken,

Thanks for your question! Delta Faucet model # RP32527 is 59 inches long and RP50390 is 54 inches long. Also, RP50390 is for DST models and RP32527 is for non-DST.

Hope this information is helpful,
JessW
1 year, 2 months ago
Customer avatar
by
JessW
Indianapolis, IN, USA
 

RP32527 vs. RP44647

What is the difference between RP32527 vs. RP44647? I need to replace the hose assembly on my pull out kitchen faucet - I think the model is 470 or 472. Will either or both of the above hose assemblies work?
Topics: Assembly
Hi Jeri,

Thanks for your question! They both work on the 470 & 472. The RP32527 was the original hose for the 470 and 472.

Hope this helps,
JessW
1 year, 2 months ago
Customer avatar
by
JessW
Indianapolis, IN, USA
 

Difference between T17238 and T17T238

It looks like both these showers have independent volume and temperature control. What's the difference?
Topics: Features
Hi Arvind,

Thanks for contacting us. The difference between the T17238 and the T17T238 is the cartridge that goes in the wall. The T17T238 is a thermostatic unit and has an all brass cartridge. The T17238 is not thermostatic.

Thermostatic meaning, if someone was to flush the toilet or turn water on elsewhere in the house, the set tempature would stay at that tempature. On the non-thermostatic, you would feel a difference in the temperature.
1 year, 4 months ago
Customer avatar
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JessW
Indianapolis, IN, USA
 

Is this knob available in a solid "White?"

Topics: parts availability
Hi French38,

Unfortunately, we do not manufacture a knob style handle in solid white. I apologize for any inconvenience that this may cause.
1 year, 4 months ago
Customer avatar
by
JessW
Indianapolis, IN, USA
 
Meets standards set by Americans with Disabilities Act Single hole installation Includes optional 10-1/8 in. escutcheon High-arc spout swivels 360° for complete sink access
 

I like the shower faucets mandolin but I want to balance pressure. Is it possible?

Topics: Features, benefit
User submitted photo
Hi Pegeseyu,

Thank you for your interest in Delta Faucet Company products.

At this time, we do not make a shower faucet in the Mandolin collection.

However, all of our shower faucets with the exception of models beginning with T17T are pressure balance units.

I hope this information is helpful.
1 year, 4 months ago
Customer avatar
by
JessW
Indianapolis, IN, USA
 
Design inspired by the fragile scallops of a sea shell Graceful curves provide a delicate beauty that adds a romantic touch to the kitchen Touch activated faucet featuring Touch2O Technology Turns on and off with just a touch anywhere on the spout or handle On-off indicator light signals when batteries run low Automatic water flow shut-off after one minute if the water is left running
 

Instruction manual available?

I have the Quick Start Guide but that doesn't cover how to actually use the faucet (i.e., which part to touch, does the handle stay open or closed in order for touch to work, etc.). The faucet was installed a few days ago by a professional plumber and even he didn't know how to work it. An instruction manual would be terrific.
Topics: Performance
Hi Amg619,

Please find the Maintenance & Install documentation attached. I'll email it to you as well. Thanks!
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1 year, 4 months ago
Customer avatar
by
JessW
Indianapolis, IN, USA