JessW
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  • Answer count
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  • First answer
    January 2, 2013
  • Last answer
    November 8, 2013
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JessW's Answers
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Do all delta tub faucets have the same size allen wrench set screw cover?

Topics: Features
Hi sally,

Thanks for your question! Not all of our tub faucets use the same size allen wrench.

This part (RP52384) uses a 3/32 allen wrench.

Thanks,
JessW
5 months, 2 weeks ago
Customer avatar
by
JessW
Indianapolis, IN, USA
 

What is the difference between RP32527 and RP50390 replacement hoses?

Hi Ken,

Thanks for your question! Delta Faucet model # RP32527 is 59 inches long and RP50390 is 54 inches long. Also, RP50390 is for DST models and RP32527 is for non-DST.

Hope this information is helpful,
JessW
6 months ago
Customer avatar
by
JessW
Indianapolis, IN, USA
 

RP32527 vs. RP44647

What is the difference between RP32527 vs. RP44647? I need to replace the hose assembly on my pull out kitchen faucet - I think the model is 470 or 472. Will either or both of the above hose assemblies work?
Topics: Assembly
Hi Jeri,

Thanks for your question! They both work on the 470 & 472. The RP32527 was the original hose for the 470 and 472.

Hope this helps,
JessW
6 months ago
Customer avatar
by
JessW
Indianapolis, IN, USA
 

Difference between T17238 and T17T238

It looks like both these showers have independent volume and temperature control. What's the difference?
Topics: Features
Hi Arvind,

Thanks for contacting us. The difference between the T17238 and the T17T238 is the cartridge that goes in the wall. The T17T238 is a thermostatic unit and has an all brass cartridge. The T17238 is not thermostatic.

Thermostatic meaning, if someone was to flush the toilet or turn water on elsewhere in the house, the set tempature would stay at that tempature. On the non-thermostatic, you would feel a difference in the temperature.
8 months ago
Customer avatar
by
JessW
Indianapolis, IN, USA
 

Is this knob available in a solid "White?"

Topics: parts availability
Hi French38,

Unfortunately, we do not manufacture a knob style handle in solid white. I apologize for any inconvenience that this may cause.
8 months ago
Customer avatar
by
JessW
Indianapolis, IN, USA
 
Ribbon spout provides a sleek sophistication in the kitchen Lever handle makes this faucet easy to operate, especially with wet or soapy hands optional 10" escutcheon included
 

I like the shower faucets mandolin but I want to balance pressure. Is it possible?

Topics: Features, benefit
User submitted photo
Hi Pegeseyu,

Thank you for your interest in Delta Faucet Company products.

At this time, we do not make a shower faucet in the Mandolin collection.

However, all of our shower faucets with the exception of models beginning with T17T are pressure balance units.

I hope this information is helpful.
8 months ago
Customer avatar
by
JessW
Indianapolis, IN, USA
 
Design inspired by the fragile scallops of a sea shell Graceful curves provide a delicate beauty that adds a romantic touch to the kitchen High-arc spout swivels 360º for complete sink access Touch activated faucet featuring Touch2O® Technology Multi-Flow™ delivers both 1.5 gpm stream and spray settings for water efficiency and 2.0 gpm stream Optional escutcheon for 3 hole mounting included
 

Instruction manual available?

I have the Quick Start Guide but that doesn't cover how to actually use the faucet (i.e., which part to touch, does the handle stay open or closed in order for touch to work, etc.). The faucet was installed a few days ago by a professional plumber and even he didn't know how to work it. An instruction manual would be terrific.
Topics: Performance
Hi Amg619,

Please find the Maintenance & Install documentation attached. I'll email it to you as well. Thanks!
User submitted photo
User submitted photo
User submitted photo
User submitted photo
8 months ago
Customer avatar
by
JessW
Indianapolis, IN, USA
 

Why has my single handle kitchen faucet begun producing hot water when the lever is on cold?

The faucet is turned all the way to cold but produces hot water for about 20 seconds and then goes back to cold. Is there a correction for this? The faucet is barely 2 yrs old.
Topics: Performance
Hi Kathy,

I am sorry to hear about the trouble that you are having with your faucet.

It sounds like you are experiencing cross flow. This is typically caused by something in your household plumbing allowing hot water to pass through to the cold supply.
8 months ago
Customer avatar
by
JessW
Indianapolis, IN, USA
 
Timeless design for today's homes Simple, elegant lines complement traditional décor Monitor® 14 Series pressure balanced bath mixing valve with Scald-Guard® . For use with MultiChoice® Universal rough valve body - included Maintains a balanced pressure of hot and cold water even when a valve is turned on or off elsewhere in the system. Solid brass forged body
 

Copper sweat installation for tub spout

I am upgrading our bathroom. The older model was the T13420-PBSHCPD. Everything seems to be just fine except the tub spout pipe is copper sweat and my new tub spout doesn't fit. Is there an attachment I can buy to make this fit?
Topics: Assembly
User submitted photo
Hi Swtjen01,

Unfortunately, there is not an adapter that can be used to allow the current tub spout to be used to fit on the existing pipe. The adapter that is currently sweated onto your existing pipe will need to be removed.
8 months ago
Customer avatar
by
JessW
Indianapolis, IN, USA
 

SPECIFICATIONS AND DIMENSIONS NEEDED

I had a granite countertop installed. The hole drilled is too small for my faucet to drop all the way down. It has an estucheon (cover plate) but it won't work because the sink is curved on the back. Will a product like this work to hide the plastic part sticking above the countertop?
Topics: Assembly
Hi Granna,

The dimensions for this part are as follows:
The outside diameter of the larger opening on the bottom of this part is 1 5/8" and the inside diameter of the smaller opening is 1 1/8".
The piece is a little less than 1" tall.

I hope this information is helpful.
8 months ago
Customer avatar
by
JessW
Indianapolis, IN, USA