Has there been any reported problems with leaking at the waste flange.
I had installed this toilet and a few days later it began to wobble and leak when flushed. I then had a pro plumber reinstall it and he said that the ceramic flange that connects to the waste pipe was to shallow to make a good connection with the wax ring. Does this sound like a reasonable explanation? He finished installing it but it still rocks even with shims. Very disappointed!
Thank you for your question about the Riosa Elongated Concealed Trapway Toilet. To fix the leak, you would have to purchase a extra thick wax ring or a flange extension ring. The flange should be level with your floor, or just above. If the toilet is wobbling, the bolts need to be tightened down more.
4 weeks ago