DBS2013
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    November 6, 2013
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    December 15, 2014
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1 2 3 next>>
 

What accessories go with this?

My seat is fine, but the seat bracket that is screwed down to the toilet has broken. I assume I can just buy the bracket without purchasing the entire seat (that would be a very expensive plastic bracket), but I can't find just the bracket listed anywhere here or shown on the parts sheet. Please advise. Thanks.
Topics: Care/Maintenance
Hi Justin,

Thank you for your question about the Delta Elongated Seat with Quick Release and Soft Close. Please call our warranty department at 800-355-2721, and we will be more than happy to assist you in getting a new bracket for your toilet seat.

Thanks,
Nick
2 days ago
Customer avatar
by
DBS2013
 

do you make a base in 42 inch on part no 422062 wich is a 38 inch and can you give me a part no.

Hi jim,

Thank you for your question about the Delta 38" Neo Angle Shower Base. This model is only available in the 38 in. size.

Thanks,
Nick
1 week, 5 days ago
Customer avatar
by
DBS2013
 
Delta toilets feature the exclusive SmartFit tank-to-bowl connection reducing potential leak points, over-tightening of the fasteners and cracking the toilet Maximum flush power while saving you money, Delta 1.28gpf WaterSense labeled toilets are virtually clog-free All Delta toilet models offer ADA compliant comforable Chair Height to make sitting down and standing up easier. Delta toilet kit includes the tank, bowl, toilet seat, mounting hardware, wax ring and SmartFit™ Multi-Tool. No additional tools required.
 

Just installed C41901 Prelude toilet. Flapper opens fully and shuts so quickly that it does not flush properly. What adjustment is needed?

And yes the rubber bands are removed.
Topics: Performance
Hi Ron,

Thank you for your question about the Prelude Round Front Toilet. The only other thing to check is to make sure there is proper slack in the chain. If it is too loose of too tight, this may happen.

Thanks,
Nick
2 weeks, 2 days ago
Customer avatar
by
DBS2013
 

Is there a FlushIQ toilet with a 1.6 gal flush?

Hi Dave,

Thank you for your question about the Brevard Toilet with FlushIQ- Elongated Front. All of our toilets are High Efficiency Toilets and flush with 1.28 gallons.

Thanks,
Nick
3 weeks, 6 days ago
Customer avatar
by
DBS2013
 
RSL (Rigid Supply Line) model is available for use where required by State or Local Plumbing Codes. Maximum flush power while saving you money, Delta 1.28gpf WaterSense labeled toilets are virtually clog-free Features the exclusive SmartFit™ tank-to-bowl connection and SmartFit™ supply line, reducing potential leak points, over-tightening of the fasteners and cracking the toilet. Delta toilet kit includes the tank, bowl, toilet seat, mounting hardware, SmartFit™ supply line, wax ring and SmartFit™ Multi-Tool. No additional tools required.
 

Has there been any reported problems with leaking at the waste flange.

I had installed this toilet and a few days later it began to wobble and leak when flushed. I then had a pro plumber reinstall it and he said that the ceramic flange that connects to the waste pipe was to shallow to make a good connection with the wax ring. Does this sound like a reasonable explanation? He finished installing it but it still rocks even with shims. Very disappointed!
Hi Tomg,

Thank you for your question about the Riosa Elongated Concealed Trapway Toilet. To fix the leak, you would have to purchase a extra thick wax ring or a flange extension ring. The flange should be level with your floor, or just above. If the toilet is wobbling, the bolts need to be tightened down more.

Thanks,
Nick
4 weeks ago
Customer avatar
by
DBS2013
 
RSL (Rigid Supply Line) model is available for use where required by State or Local Plumbing Codes. Maximum flush power while saving you money, Delta 1.28gpf WaterSense labeled toilets are virtually clog-free Features the exclusive SmartFit™ tank-to-bowl connection and SmartFit™ supply line, reducing potential leak points, over-tightening of the fasteners and cracking the toilet. Delta toilet kit includes the tank, bowl, toilet seat, mounting hardware, SmartFit™ supply line, wax ring and SmartFit™ Multi-Tool. No additional tools required.
 

I am trying to figure out how to tighten the toilet seat to the bowl.

There doesn't seem to be a flap you can pull up at the back of the seat so you can access the screw tops. Please advise as I don't want to break it.
Topics: Care/Maintenance
Hi John,

Thank you for your question about the Corrente Elongated Toilet. The seat is a quick release style, so you have to remove the seat in order to access the bolts. To remove the seat, there are 2 red tabs behind the seat, squeeze those tabs together and slide the seat forward.

Thanks,
Nick
1 month ago
Customer avatar
by
DBS2013
 
Actual product dimensions 60 in. W x 32.5 in. D x 60.38 in. H Fits alcoves 32 in. x 60 in. x 60 in. Pairs with Aspiration 38 in. x 48 in. Single Threshold Shower Base in High Gloss White (model # 40034L or 40034R - sold separately) for a complete showering unit Premium high-gloss non-porous acrylic surface is durable and easy to clean
 

Use with a Whirlpool tub?

Was curious if this can be used as a tub surround for a
American Standard  Champion Apron 5 ft. Whirlpool Tub with Left Drain in White Model #  2525LCH-LHO.020. The instructions for the tub says tile in and that the ledge shouldn't be used to support weight.
Thanks,
Topics: Purchase, Features, Assembly
Hi Robert elrod,

Thank you for your question about the Classic 400 60in. x 32in. Bathtub Wall Set. We do not recommend using our units with other tub because the flange may not match right with the wall set leading to possible leakage.

Thanks,
Nick
1 month ago
Customer avatar
by
DBS2013
 
Acrylic with Innovex Technology combines a microcellular core, smooth-backing and an enduring acrylic surface creating lasting beauty in your home. Easy to clean, strong, impact resistant material with premium acrylic surface. Smart Technology: Easy to clean, strong, impact resistant material with premium acrylic surface Easy to clean, strong, impact resistant material with premium acrylic surface Smart Installation: Flexible with a touchable smooth back surface for easy handling and fast installs
 

Shower size 31.875 x 31.875: does that mean it will go thru a 32-in door?

Are the dimensions listed inside or outside values? It would have to go through 2 32-in doors to get to where I would want to use it.
Topics: dimensions
Hi Randy M,

Thank you for your question about the Styla 32 in. x 32 in. Acrylic Innovex Technology One Piece Shower. The 32 in. is the outside dimensions. It may not fit through the doorways, or may have a tough time turning any corners to get it into the bathroom.

Thanks,
Nick
1 month ago
Customer avatar
by
DBS2013
 

Can this base be used with a tile wall? I was told that the base has to be fiberglass in order to use tile.

We are replacing our current shower and bought the above base.
Topics: Performance
Hi Bob,

Thank you for your question about the Delta 38" Neo Angle Shower Base. This base can be used with a tiled wall.

Thanks,
Nick
2 months ago
Customer avatar
by
DBS2013
 

Can i increase amount of water in bowl

there is too little water in bowl
Topics: Performance
Hi Bob,

Thank you for your question about the Brevard Toilet with FlushIQ. Under the tank lid, in the left front, there is a hexagon shaped knob, turn that clockwise to raise the water level.

Thanks,
Nick
2 months ago
Customer avatar
by
DBS2013