DBS2013
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  • Answer count
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  • First answer
    November 6, 2013
  • Last answer
    February 9, 2016
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DBS2013's Answers
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Actual product dimensions 60 in. W x 32.5 in. D x 60.38 in. H Fits alcoves 32 in. x 60 in. x 60 in. Pairs with Aspiration 38 in. x 48 in. Single Threshold Shower Base in High Gloss White (model # 40034L or 40034R - sold separately) for a complete showering unit Premium high-gloss non-porous acrylic surface is durable and easy to clean Direct-to-stud installation helps to create a long-lasting and secure unit 7 built-in shelves provide much-needed storage space Built-in nailing flange to help ease installation 3-piece design is easy to transport Tub surround wall only Bright white finish matches porcelain fixtures Easy to clean surface resists mildew Easy to handle material with no fiberglass backing No mortar bed required saves time and money
 

Inconsistent answers

Two similar questions were asked above, and they received two different answers. Nick says the surround should not be installed with any other tubs, and Dave says the surround can be used with any standard 32x60 tub. Which is correct?
Hi remodel,

Thank you for your question about the Classic 400 Bathtub Wall Set. This unit can be installed with a standard 32x60 tub, however if the nailing flanges are different, it would cause gaping. It is not something we would recommend.

Thanks,
Delta Faucet Company
2 days ago
Customer avatar
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DBS2013
 
Sturdy top guide system provides support, a smooth operation and quiet close Safety tempered glass door for peace of mind Opens from both sides for ease of entry The FlexStrip low profile, water barrier keeps water in the tub and is comfortable to lean on when bathing a child or pet Provides a safer entry to and exit from the tub without the obtrusive metal frame in your way Less cleaning with no wall jambs or bottom track, resulting in fewer places for water to collect Mounting brackets offer built-in adjustability for easy leveling of the doors Recommended two person install ? 40 LB Door Curved design allows for more bathing space Pairs with Delta Classic 400 Curved Soaking Bathtubs and Delta Classic 400 Curved Bathtub Wall Set (model #s 40114R, 40114L & 40204 - sold separately) for a complete bathtub/showering unit
 

Could I install one side to a glass wall?

I like to install to a tile wall on one side and glass wall on the other (8mm)? And are there fasteners to install onto the glass wall? Thank you.
Topics: Assembly, Performance
Hi Bbath,

Thank you for your question about the Classic 400 Curved Bathtub Shower Door. We do not recommend installing this on a glass wall, and do not have fasteners for this type of installation.

Thanks,
Nick
2 days ago
Customer avatar
by
DBS2013
 

Leak

I can hear water fill the tank for about 6 seconds every 7 or 8 minutes, but I cannot see any leak? What should I check?
Topics: Performance
Hi JP,

Thank you for your question about the Delta Toilets. Usually if the unit will fill briefly, then stop for a while, and do it again, means there is water leaking at the flapper. Ensure there is a small amount of slack in the chain, and also lift the flapper with your finger, run you finger around the flapper gasket to remove any debris that might be on it. After doing this, the problem should not continue, however, if you do experience it again, please call into our customer service department for further assistance.

Thanks,
Nick
3 days ago
Customer avatar
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DBS2013
 

I need instructions on how to change the batteries

Topics: Care/Maintenance
Hi kgreen,

Thank you for your question about the Brevard Flush IQ Toilet. The battery pack is located inside the tank on the left side, right behind the sensor. Remove the top of the battery pack, remove the batteries inside, and replace with new batteries ensuring the positive side of the battery faces up on the left side, and the negative faces up on the right side. I am also including a link to our installation manual.

Thanks,
Nick

http://www.deltafaucet.com/customer...
3 days ago
Customer avatar
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DBS2013
 

replace left surround wall

Recently purchased delta B66311-6032WH. When installing cut hole for facuet too large- ruined left hand wall. Can I purchase a new left hand wall only to match??
Topics: replacement
User submitted photo
Hi Beth,

Thank you for your question about the Laurel Bathtub Wall Set. Unfortunately there is no way to order one panel of the wall set.

Thanks,
Nick
6 days ago
Customer avatar
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DBS2013
 
Fits 38? Neo-Angle shower base Stainless finish hardware Clear tempered glass door and panels Can install with tile applications
 

are there other glass options? some of the frosted glass on other showers would be preferred.

Topics: Features
Hi Michael,

Thank you for your question about the Delta 38" Frameless Neo Angle Shower Enclosure. Unfortunately this item is only available in clear glass. There are other showers available with a base and wall set, that have textured glass, however these units are framed enclosures.

Thanks,
Nick
1 week ago
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DBS2013
 
Acrylic with Innovex Technology combines a microcellular core, smooth-backing and an enduring acrylic surface creating lasting beauty in your home. Easy to clean, strong, impact resistant material with premium acrylic surface Touchable, smooth back surface for easy handling and fast installs Units are pre-leveled and designed with built-in guides for fast and simplified installation
 

How should I tranport this unit

Hi Gut,

Thank you for you question about the Styla One Piece Tub Shower. The best way to transport this unit would probably be a closed bed truck, making sure to tie it down. If you have a big enough pickup, you may be able to transport it in the bed, but make sure it is laying down.

Thanks,
Nick
1 week, 1 day ago
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DBS2013
 
RSL (Rigid Supply Line) model is available for use where required by State or Local Plumbing Codes. Maximum flush power while saving you money, Delta 1.28gpf WaterSense labeled toilets are virtually clog-free Features the exclusive SmartFit™ tank-to-bowl connection and SmartFit™ supply line, reducing potential leak points, over-tightening of the fasteners and cracking the toilet. Delta toilet kit includes the tank, bowl, toilet seat, mounting hardware, SmartFit™ supply line, wax ring and SmartFit™ Multi-Tool. No additional tools required.
 

what material is the tlet made of

Topics: Care/Maintenance
Hi linda,

Thank you for your question about the Riosa Elongated Concealed Trapway Toilet. This is made of Vitreous China.

Thanks,
Nick
1 week, 2 days ago
Customer avatar
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DBS2013
 

B67311-6032-WH - does the base get screwed or glued?

In reviewing the instructions before I start installation, I don't see any details on how or if the base of this unit gets glued or screwed in place. Does it only rely on the wall panels and the drain to prevent movement?
Topics: Assembly
Hi Dan,

Thank you for your question about the Laurel Shower Wall Set. The base for this unit will be installed directly to the studs through the nailing flange using screws. This unit does have a separate installation manual. Once the base has been installed, then the wall set can be installed directly to the studs as stated in the installation manual.

Thanks,
Nick
1 week, 3 days ago
Customer avatar
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DBS2013
 
Bright white, high-gloss acrylic surface Direct-to-stud installation Easy-to-clean Fits most 60 in. x 30 in. bathtubs
 

Classic 400 bathtub wall set shower panel replacement order

I've cut the holes in the wrong location and need to order a panel
Hi John,

Thank you for your question about the Classic 400 Bathtub Wall Set. We do not sell individual wall panels. Unfortunately, you would have to purchase another unit from the store.

Thanks,
Nick
1 week, 3 days ago
Customer avatar
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DBS2013