DBS2013
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    November 6, 2013
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    January 20, 2015
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1 2 3 4 next>>
 

Do I need to close down the toilet seat cover to access the flush function in the Brevard Toilet with FlushIQ?

Do I need to close down the toilet seat cover to access the flush function on the Brevard Toilet with FlushIQ? I notice that the sensor is directly behind the toilet seat cover. If I leave the seat cover on, I would not be able to access the sensor then?
Topics: Features, Performance
Hi Natalie,

Thank you for your question about the Brevard Toilet with FlushIQ. The sensor is best accessed with the toilet lid closed, but can be accessed with the toilet lid open.

Thanks,
Nick
5 days ago
Customer avatar
by
DBS2013
 
RSL (Rigid Supply Line) model is available for use where required by State or Local Plumbing Codes. Maximum flush power while saving you money, Delta 1.28gpf WaterSense labeled toilets are virtually clog-free Features the exclusive SmartFit™ tank-to-bowl connection and SmartFit™ supply line, reducing potential leak points, over-tightening of the fasteners and cracking the toilet. Delta toilet kit includes the tank, bowl, toilet seat, mounting hardware, SmartFit™ supply line, wax ring and SmartFit™ Multi-Tool. No additional tools required.
 

No matter how much I tighten the seat it's unusable, even scary to sit on. How can I install a standard seat without uninstalling the toilet?

The seat is a major show stopper on an otherwise very good idea. I will be returning the toilet to Home Depot if I cant replace the seat ASAP, the toilet is unusable.
Topics: Assembly
Hi bigraz,

Thank you for your question about the Riosa Elongated Concealed Trapway Toilet. To tighten the screws properly, you have to keep turning the screw, it does turn and tighten, but you want to continue to turn until you can not turn anymore. If it continues to be an issue, you can call into us and we can replace it, or you can find a different seat, and install it. To receive a replacement, you can call us at 800-355-2721.

Thanks,
Nick
1 week, 3 days ago
Customer avatar
by
DBS2013
 
Actual product dimensions 60 in. W x 32 in. D x 73.63 in. H Fits alcoves 60 in. x 32 in. x 74 in. Pairs with Classic 400 32 in. x 60 in. Single Threshold Shower Base in High Gloss White (model # 40094L or 40094R - sold separately) for a complete showering unit Premium high-gloss non-porous acrylic surface is durable and easy to clean
 

Where do I install my shower head on this?

There is no hole, so were do I install my shower head?
Topics: Assembly
Hi Angela Roberts,

Thank you for your question about the Classic 400 Shower Wall Set. There are no holes due to plumbing configurations being different in each bath. To make the holes for your plumbing, use a hole saw for each component.

Thanks,
Nick
3 weeks, 4 days ago
Customer avatar
by
DBS2013
 
RSL (Rigid Supply Line) model is available for use where required by State or Local Plumbing Codes. Maximum flush power while saving you money, Delta 1.28gpf WaterSense labeled toilets are virtually clog-free Features the exclusive SmartFit™ tank-to-bowl connection and SmartFit™ supply line, reducing potential leak points, over-tightening of the fasteners and cracking the toilet. Delta toilet kit includes the tank, bowl, toilet seat, mounting hardware, SmartFit™ supply line, wax ring and SmartFit™ Multi-Tool. No additional tools required.
 

Please provide the trapway diameter (ball-pass) in inches. Also confirm that the trapway is glazed.

Hi Diane,

Thank you for your question about the Riosa Elongated Concealed Trapway Toilet. The trapway is a glazed 2 inch diameter.

Thanks,
Nick
3 weeks, 5 days ago
Customer avatar
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DBS2013
 
Fits 38? Neo-Angle shower base Stainless finish hardware Clear tempered glass door and panels Can install with tile applications
 

Is the stainless finish brushed (not shiny?) Does the glass have any kind of a tint to it?

Topics: Features
Hi Lizard,

Thank you for your question about the Delta 38" Frameless Neo Angle Shower Enclosure. The finish is not brushed, and the glass is not tinted.

Thanks,
Nick
1 month ago
Customer avatar
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DBS2013
 

What accessories go with this?

My seat is fine, but the seat bracket that is screwed down to the toilet has broken. I assume I can just buy the bracket without purchasing the entire seat (that would be a very expensive plastic bracket), but I can't find just the bracket listed anywhere here or shown on the parts sheet. Please advise. Thanks.
Topics: Care/Maintenance
Hi Justin,

Thank you for your question about the Delta Elongated Seat with Quick Release and Soft Close. Please call our warranty department at 800-355-2721, and we will be more than happy to assist you in getting a new bracket for your toilet seat.

Thanks,
Nick
1 month, 1 week ago
Customer avatar
by
DBS2013
 

do you make a base in 42 inch on part no 422062 wich is a 38 inch and can you give me a part no.

Hi jim,

Thank you for your question about the Delta 38" Neo Angle Shower Base. This model is only available in the 38 in. size.

Thanks,
Nick
1 month, 2 weeks ago
Customer avatar
by
DBS2013
 
Delta toilets feature the exclusive SmartFit tank-to-bowl connection reducing potential leak points, over-tightening of the fasteners and cracking the toilet Maximum flush power while saving you money, Delta 1.28gpf WaterSense labeled toilets are virtually clog-free All Delta toilet models offer ADA compliant comforable Chair Height to make sitting down and standing up easier. Delta toilet kit includes the tank, bowl, toilet seat, mounting hardware, wax ring and SmartFit™ Multi-Tool. No additional tools required.
 

Just installed C41901 Prelude toilet. Flapper opens fully and shuts so quickly that it does not flush properly. What adjustment is needed?

And yes the rubber bands are removed.
Topics: Performance
Hi Ron,

Thank you for your question about the Prelude Round Front Toilet. The only other thing to check is to make sure there is proper slack in the chain. If it is too loose of too tight, this may happen.

Thanks,
Nick
1 month, 3 weeks ago
Customer avatar
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DBS2013
 

Is there a FlushIQ toilet with a 1.6 gal flush?

Hi Dave,

Thank you for your question about the Brevard Toilet with FlushIQ- Elongated Front. All of our toilets are High Efficiency Toilets and flush with 1.28 gallons.

Thanks,
Nick
2 months ago
Customer avatar
by
DBS2013
 
RSL (Rigid Supply Line) model is available for use where required by State or Local Plumbing Codes. Maximum flush power while saving you money, Delta 1.28gpf WaterSense labeled toilets are virtually clog-free Features the exclusive SmartFit™ tank-to-bowl connection and SmartFit™ supply line, reducing potential leak points, over-tightening of the fasteners and cracking the toilet. Delta toilet kit includes the tank, bowl, toilet seat, mounting hardware, SmartFit™ supply line, wax ring and SmartFit™ Multi-Tool. No additional tools required.
 

Has there been any reported problems with leaking at the waste flange.

I had installed this toilet and a few days later it began to wobble and leak when flushed. I then had a pro plumber reinstall it and he said that the ceramic flange that connects to the waste pipe was to shallow to make a good connection with the wax ring. Does this sound like a reasonable explanation? He finished installing it but it still rocks even with shims. Very disappointed!
Hi Tomg,

Thank you for your question about the Riosa Elongated Concealed Trapway Toilet. To fix the leak, you would have to purchase a extra thick wax ring or a flange extension ring. The flange should be level with your floor, or just above. If the toilet is wobbling, the bolts need to be tightened down more.

Thanks,
Nick
2 months ago
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DBS2013