DBS2013
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    November 6, 2013
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    June 24, 2015
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1 2 3 4 5 ... 7 next>>
 

Will toilet flush on its own by "moving away" or getting off the toilet similar to how a sensor flush valve works? Or is a wave of hand required?

Topics: Features
Hi plumber,

Thank you for your question about the Brevard Toilet with FlushIQ. This toilet senses energy given off by the body and is only pick up from a half inch away. The sensor is not based off movement.

Thanks,
Nick
6 days ago
Customer avatar
by
DBS2013
 

Are these toilets ADA rated?

Topics: Features
Hi plumber,

Thank you for your question about the Brevard Toilet with FlushIQ. These are ADA recognized units.

Thanks,
Nick
1 week ago
Customer avatar
by
DBS2013
 
Delta toilets feature the exclusive SmartFit tank-to-bowl connection reducing potential leak points, over-tightening of the fasteners and cracking the toilet Maximum flush power while saving you money, Delta 1.28gpf WaterSense labeled toilets are virtually clog-free All Delta toilet models offer ADA compliant comforable Chair Height to make sitting down and standing up easier. Delta toilet kit includes the tank, bowl, toilet seat, mounting hardware, wax ring and SmartFit™ Multi-Tool. No additional tools required.
 

Prelude toilet doesn't fully flush

I see others have the same question with no real answer.
I Just installed your C41901 Prelude toilet 1 day ago. Flapper opens fully and shuts so quickly that it does not fully flush emptying the tank properly. The bowl does siphon but I don't think there is enough water draining from the tank to properly move the waste through the line. Why does it do that and how can I fix or adjust it? Rubber band is not on flapper and I've adjusted the chain as per the manual.
Hi kirk,

Thank you for your question about the Prelude Round Front Toilet. This unit is a WaterSense unit, using less water then other toilets. The flapper is design in a way to close quicker than normal while still allowing a proper flush.

Thanks,
Nick
1 week ago
Customer avatar
by
DBS2013
 
Fits 38? Neo-Angle shower base Stainless finish hardware Clear tempered glass door and panels Can install with tile applications
 

substituting a larger stationary glass panel

Hello, We would like use the 38" Frameless Neo Angle Shower enclosure for a space that will require a wider panel for one of the sides (not the hinged side). From what I see if we were to get 1/4" tempered glass from a local glass shop with the holes drilled as they are in the panel provided in the kit then the other parts in the kit could be utilized. I understand this is not recommended use and not warrantied. Is there anything else we should do to make this work?
Topics: Assembly
Hi Pat,

Thank you for your question about the Delta 38" Frameless Neo Angel Shower Enclosure. This is something we would not recommend or be able to cover under warranty. The biggest concern we can see is making sure the panel is attached and sealed to the aluminum profile properly ensuring there is proper support. The aluminum profile would have to be removed from the existing panel and attached onto the other panel, which will be difficult to do.

Thanks,
Nick
1 week ago
Customer avatar
by
DBS2013
 

no caulk installation?

is there a video on installing delta laurel shower wall surround?

if so where is it?

does this have to be installed on a solid wall?
Topics: Assembly, grab bars
Hi dave,

Thank you for your question about the Laurel 60x32" Shower Wall Set. There are no installation videos available at this time. The installation is a direct-to-Stud installation. We do not recommend installing this unit over drywall, green board, or any other backer board.

Thanks,
Nick
2 weeks ago
Customer avatar
by
DBS2013
 

I plan to order a custom corner shower surround. I am going to use tile for the wall. Can you sugest the door and side dimentions for the 422062 base?

Topics: Assembly
Hi Kevin,

Thank you for your question about the Delta 38" Neo Angle Shower Base. The Enclosure to go with the base is model number 422061.

Thanks,
Nick
1 month ago
Customer avatar
by
DBS2013
 

Installation

When installing this shower base, can you install it on top of cement board? My bathroom floor is going to be tiled, and I have put down cement board on the entire bathroom floor. Can I now install the shower base using a mortar bed or an adhesive?
Topics: Assembly
Hi Mike,

Thank you for your question about the Delta 38 in. Neo Angle Shower Base. You can install into a mortar bed, insuring the base is being installed level. If you are using cement board, you would want to use either self leveling compound or a mortar bed.

Thanks,
Nick
1 month, 1 week ago
Customer avatar
by
DBS2013
 
Acrylic with Innovex Technology combines a microcellular core, smooth-backing and an enduring acrylic surface creating lasting beauty in your home. Easy to clean, strong, impact resistant material with premium acrylic surface Touchable, smooth back surface for easy handling and fast installs Units are pre-leveled and designed with built-in guides for fast and simplified installation
 

Can this tub be installed with only one front flange?

The opening of our existing tub space is 54x29. This is the only tub that comes close to fitting in there. As it stands the front right flange is past the opening. Barring structural changes do you have any suggestions on how we can make this tub work? Would the tub be stable enough with just the left flange for support? Is there any way the flange can be "bent" 45 degrees so it can be attached to the side wall?
Topics: installation
Hi hawaii808,

Thank you for your question about the Styla Acrylic with Innovex Technology. We do not recommend installing the unit with only one of the apron flanges being secure. We also, do not recommend trying to bend any portion of the unit.

Thanks,
Nick
1 month, 3 weeks ago
Customer avatar
by
DBS2013
 
Helps to reduce overflows by preventing flushing if the water in the bowl is at a critical level in the bowl Clean, touch-free flush with a simple wave of the hand Built-in sensors alert you to possible tank leaks, potentially saving money and water Accepts 4 AA batteries (included) or 4 C batteries (not included) Delta toilets feature the exclusive SmartFit tank-to-bowl connection reducing potential leak points, over-tightening of the fasteners and cracking the toilet WaterSense rated 1.28 GPF single/high efficiency toilet (HET) Exceptional flushing power engineered for clog-free performance Lifetime limited on chinaware warranty and 5-year limited warranty on electronics and mechanical parts Features ADA compliant chair height bowl to make sitting down and standing up easier 2 in. fully glazed trap-way Round-front bowl with slow-close seat is suitable for smaller spaces Built in sanitary dam protects unwanted build-up from occurring underneath the tank Delta toilet kit includes the tank, bowl, toilet seat, mounting hardware, wax ring and SmartFit multi-tool; no additional tools required
 

Requiring 2 Flushs & Water Level

Hi
2 Questions to raise the water level there are 2 conflicting answers one says clockwise the other says counter clockwise. Also sometimes it needs to be flushed twice.
Topics: Performance
Hi Rocco,

Thank you for your question about the Brevard Toilet with FlushIQ. Turning the red knob counter clockwise will raise the water level.

Thanks,
Nick
2 months, 1 week ago
Customer avatar
by
DBS2013
 
Acrylic with Innovex Technology combines a microcellular core, smooth-backing and an enduring acrylic surface creating lasting beauty in your home. Easy to clean, strong, impact resistant material with premium acrylic surface Touchable, smooth back surface for easy handling and fast installs Units are pre-leveled and designed with built-in guides for fast and simplified installation
 

Why so many small cracks even within the first year?

Purchased at Lowes and installed in Feb/March of 2013. Shower has been used maybe twice a day to date. This replaced an old one of our guest house (only a single person in the house).
When we inspected the house week ago because our guest was leaving we found there are many small hair like cracks on the unit. Our guest told us they have been there for long. What happend on with the tub? Can these cracks be fixed?
Thank You,
Topics: Warranty, Performance, Care/Maintenance
Hi Richard,

Thank you for your question about the Styla One Piece Tub Shower. Please call our Customer Service Department at 800-355-2721 and we will be more than happy to assist you.

Thanks,
Nick
3 months ago
Customer avatar
by
DBS2013