mascobath
  • Staff
  • Expert
 
 
 
mascobath's stats
 
Reviews
  • Review count
    0
  • Helpfulness votes
    0
  • First review
    None
  • Last review
    None
  • Featured reviews
    0
  • Average rating
    0
 
Reviews comments
  • Review comment count
    0
  • Helpfulness votes
    0
  • First review comment
    None
  • Last review comment
    None
  • Featured review comments
    0
 
Questions
  • Question count
    0
  • Helpfulness votes
    0
  • First question
    None
  • Last question
    None
  • Featured questions
    0
 
  • Answer count
    29
  • Helpfulness votes
    5
  • First answer
    February 8, 2013
  • Last answer
    September 10, 2013
  • Featured answers
    0
  • Best answers
    0
 
 
mascobath's Reviews
 
mascobath has not submitted any reviews.
 
mascobath's Review Comments
 
mascobath has not submitted comments on any reviews.
 
mascobath's Questions
 
mascobath has not submitted any questions.
 
mascobath's Answers
1 2 3 next>>
 
Acrylic with Innovex Technology combines a microcellular core, smooth-backing and an enduring acrylic surface creating lasting beauty in your home. Easy to clean, strong, impact resistant material with premium acrylic surface. Smart Technology: Easy to clean, strong, impact resistant material with premium acrylic surface Easy to clean, strong, impact resistant material with premium acrylic surface Smart Installation: Flexible with a touchable smooth back surface for easy handling and fast installs
 

Do you offer a Shower enclosure to go with this tub?

Topics: Features
Hello,

Thank you for your questions. I am sorry we do not have matching walls, the only thing we have are glue up walls you may view under mascobath.com then ASB.
1 year ago
Customer avatar
by
mascobath
 
Acrylic with Innovex Technology combines a microcellular core, smooth-backing and an enduring acrylic surface creating lasting beauty in your home. Easy to clean, strong, impact resistant material with premium acrylic surface. Smart Technology: Easy to clean, strong, impact resistant material with premium acrylic surface Easy to clean, strong, impact resistant material with premium acrylic surface Smart Installation: Flexible with a touchable smooth back surface for easy handling and fast installs
 

Is there a specific drain i need to buy

i purchased the 1 piece shower stall 214836AC00 .When i installed the drain in it sticks up too far and water stands around the drain and never drys.
And standing on it it just feels like its too high.
Is there a specific drain that goes with this unit.
Topics: Assembly
Hello

Thank you for your question, any standard size shower drain will fit this unit..
1 year ago
Customer avatar
by
mascobath
 
Acrylic with Innovex Technology combines a microcellular core, smooth-backing and an enduring acrylic surface creating lasting beauty in your home. Easy to clean, strong, impact resistant material with premium acrylic surface. Styla 3 piece: Innovative wall connection enables front side installation, allowing you to access plumbing and behind the wall fixtures at any point in the installation process Smart Technology: Easy to clean, strong, impact resistant material with premium acrylic surface Smart Storage: Wide bathing area features expanded multi-level storage that holds a large variety of bathing supplies Smart Installation: Flexible with a touchable smooth back surface for easy handling and fast installs
 

Can I get this unit with a shower seat?

Topics: Features
Hello,

Thank you for your question, I am sorry this unit is not available with seats.
1 year, 1 month ago
Customer avatar
by
mascobath
 
Acrylic with Innovex Technology combines a microcellular core, smooth-backing and an enduring acrylic surface creating lasting beauty in your home. Easy to clean, strong, impact resistant material with premium acrylic surface. Styla 3 piece: Innovative wall connection enables front side installation, allowing you to access plumbing and behind the wall fixtures at any point in the installation process Smart Technology: Easy to clean, strong, impact resistant material with premium acrylic surface Smart Storage: Wide bathing area features expanded multi-level storage that holds a large variety of bathing supplies Smart Installation: Flexible with a touchable smooth back surface for easy handling and fast installs
 

Delta Style Shower system Right Drain

Do you offer a Delta Styla 3-Piece Shower System with a RIGHT drain location?

Your part number probably would be: 296032AR00

I need to replace a bath tub system with a shower system but the drain location is RIGHT not center

Thank you for your help and your great products
Topics: Purchase
Hello,

Thank you for your question. I am sorry this unit only comes in a center drain.
1 year, 1 month ago
Customer avatar
by
mascobath
 
Acrylic with Innovex Technology combines a microcellular core, smooth-backing and an enduring acrylic surface creating lasting beauty in your home. Easy to clean, strong, impact resistant material with premium acrylic surface. Smart Technology: Easy to clean, strong, impact resistant material with premium acrylic surface Easy to clean, strong, impact resistant material with premium acrylic surface Smart Installation: Flexible with a touchable smooth back surface for easy handling and fast installs
 

Do I need support underneath the base, mortar bed or the like?

Bottom of base doesn't look as strong as I would have liked. Basically 4 2 X 4's on edge.
Topics: Assembly
Hello,

Thank you for your question. No, this unit should be installed to 100% flat and level sub floor , this unit should not be placed in any wet mortar bed or any other product.
1 year, 1 month ago
Customer avatar
by
mascobath
 

What products exactly are safe to use to clean my new caulkless tub?

New Delta Caulkless Tub and Shower
Topics: Care/Maintenance
Hello,

Thank you for your question , some of the cleaners would be

Tilex Soap Scum Remover (lemon scent)
Comet Disinfects Bathroom Cleaner—may dull surface slightly
Scrubbing Bubbles Automatic Shower Cleaner (Refill)
Soft Scrub Cleanser with Bleach
Lime-A-Way Rust Calcium and Lime Cleaner
Clorox Oxi Magic Chlorine Bleach Free Multi-Purpose Stain Remover
Windex Original Glass Cleaner with Ammonia-D
Simple Green Concentrated All-Purpose Cleaner
Formula 409 Antibacterial All Purpose Kitchen Cleaner
ACE Stainless Steel Cleaner
CLR Enhanced Formula Bathroom & Kitchen Cleaner
1 year, 1 month ago
Customer avatar
by
mascobath
 
Grail TempAssure 17T Series shower components in Brilliance Stainless finish Brilliance Stainless hand shower, stainless grab bars, flip-up seat Zero Threshold shower base with Stainless trench drain cover Three piece wall set with stud mount bracket system
 

Why was this model discontinued?

Topics: Warranty
Hello,

Thank you for your question, this was a Masco Company (Delta Division) business decision to discontinue this model.
1 year, 1 month ago
Customer avatar
by
mascobath
 
Acrylic with Innovex Technology combines a microcellular core, smooth-backing and an enduring acrylic surface creating lasting beauty in your home. Easy to clean, strong, impact resistant material with premium acrylic surface. Smart Technology: Easy to clean, strong, impact resistant material with premium acrylic surface Easy to clean, strong, impact resistant material with premium acrylic surface Smart Installation: Flexible with a touchable smooth back surface for easy handling and fast installs
 

I intend to purchas the delta one piece shower 214836AC00. We are building a new home and are have this shower roughed in in the basement.

How do we measure for the shower drain, how far from the wall do we measure? Is it centered, forward or back?
Topics: Assembly
Hello

Thank you for your question, please see specifications on website mascobath.com then click on delta input model#214836ac00, 24 inches from right wall to drain center and 16 1/4 from backwall to drain center.
1 year, 2 months ago
Customer avatar
by
mascobath
 
Acrylic with Innovex Technology combines a microcellular core, smooth-backing and an enduring acrylic surface creating lasting beauty in your home. Easy to clean, strong, impact resistant material with premium acrylic surface. Styla 3 piece: Innovative wall connection enables front side installation, allowing you to access plumbing and behind the wall fixtures at any point in the installation process Smart Technology: Easy to clean, strong, impact resistant material with premium acrylic surface Smart Storage: Wide bathing area features expanded multi-level storage that holds a large variety of bathing supplies Smart Installation: Flexible with a touchable smooth back surface for easy handling and fast installs
 

Can I get this unit in 60in. length?

Topics: Features
Hello,

Thank you for your question, I am sorry this unit does not come in a 60 inch.
1 year, 3 months ago
Customer avatar
by
mascobath
 
Acrylic with Innovex Technology combines a microcellular core, smooth-backing and an enduring acrylic surface creating lasting beauty in your home. Easy to clean, strong, impact resistant material with premium acrylic surface. Smart Technology: Easy to clean, strong, impact resistant material with premium acrylic surface Easy to clean, strong, impact resistant material with premium acrylic surface Smart Installation: Flexible with a touchable smooth back surface for easy handling and fast installs
 

What shower drain do you recommend for this unit?

I have purchased a delta Model #: 214836AC00 shower unit. The standard 2" floor drain unit only have about one thread showing after placing the gasket on the bottom of the unit. I have tried both the Brass and Plastic unit. The floor in the shower unit is about one inch thick. The plastic unit will start to thread but the Brass will not. Any suggestions would be greatly appreciated.?

Thanks,

Jack
Hello,

Thank you for your question, any standard size shower drain should fit this unit. If there is a problem please call us in customer service @800-632-0911with your serial # for us to schedule a tech to make sure there is not a problem with the drain area of your unit.
1 year, 3 months ago
Customer avatar
by
mascobath